For Lokesh Kardam, a 33-year-old Noida driver, phone banking will never be the same again. Some weeks ago, he got a call from an unknown person claiming to be a bank officer, who told Kardam his ATM card had been blocked. To unblock it, he immediately needed to disclose his card number and the three-digit CVV, or card verification value, figure at the back of the card.
A worried Kardam parked his car, took out his debit card and read out all details. Seconds later, he got another call asking him read out a six-digit OTP, or one time password, he had received as a text message.
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