Frustration, confusion over new credit cards

Source: National Cyber Security – Produced By Gregory Evans

Frustration, confusion over new credit cards

Shoppers could spend more time waiting in checkout lines as they and the places where they shop adjust to a new breed of credit cards. EMV — short for Europay, Visa and MasterCard — credit cards contain a microchip that is used to authenticate transactions and improve payment security. Instead of swiping the card’s magnetic strip on card terminals, consumers must insert or ‘dip’ their cards into the front of card readers with the chip facing up. Card users are then prompted to answer a few questions and sign on the screen, a process similar to that on traditional credit cards machines. While custormers appreciate the added security, some are worried the new system could create problems during the busiest shopping season. “I do appreciate the added security of my chip card,” Laura Zoeller of Oconto said. “But, the whole thing is really going to slow down lines during Christmas shopping. Especially if its last minute.” Zoeller said the introduction of chip cards has added one more step to an already lengthy payment process. She prefers the older cards and said she will choose to swipe if a store’s machine has both capabilities. Yet a sales analysis by Walmart suggests consumers’ gripes about longer processing times may be more perceived than real. Walmart spokesman Randy Hargrove said the company has determined that the […]

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