Rackspace/San Antonio, TX
Job Details
Linux Administrator I – International Support (1st shift) – 14045
Job TitleLinux Administrator I – International Support (1st shift)
Category Information Technology
Requisition # 14045
Location US-TX-San Antonio-DP San Antonio, TX 78229, US
Education High School
Job Type Full-time
Shift/Hours
Travel Required 0
Job Description
Being the World leader in Hosting requires a World leading team, and that’s exactly what our Rackers are. We're extremely people focused and when you join Rackspace you'll understand why Fanatical not just a job, it’s a way of life. We are looking for looking for smart, forward-thinking problem solvers to join our world-class team of International Linux Systems Administrators (at all levels) and help deliver world class fanatical support to our customers.
The Linux Systems Administrator is responsible for maintaining, diagnosing and administering customer’s solutions using the Linux platform, applying creative problem-solving techniques to resolve our customer's technical issues which can include OS level, web server, database server, applications server, DNS, SMTP or other software issues.
Duties include:
– To provide the highest level of Technical support.
– Create and maintain customer loyalty by serving customers above and beyond their expectations
– Exercise judgment in decision making in order to routinely deliver FANATICAL support to customers.
– Take ownership of issues and seeing them through to resolution.
– Responsible for solving a customer's technical issues
– Support customers over the phone and via tickets
Job Requirements
The successful candidate will have the following:
– General knowledge of Networking, Hardware, software, and DNS
– LAMP experience
– Proficient in RedHat Linux (RHCE or RHCSA level) certification preferred, but not required
– MySQL experience
– System services (i.e., Apache, Mail transfer agents (sendmail, postfix, qmail), FTP, SSH and PHP)
– Clustering experience
– Understand the purpose of Firewalls and Load Balancers, VPN and SSL technologies
– Excellent verbal and written skills
– Creative and collaborative team player
– Must be able to multi-task
– Ownership and follow-up skills
– The ability to respond effectively under pressure
– Embrace the Rackspace culture and core values!
– Be part of a Linux peer group empowered to deliver world class customer service and expertise
Why Here? Why Now?
About Rackspace Hosting
Rackspace Hosting is the service leader in cloud computing, and the founder of OpenStack, an open source cloud platform. However, for our employees (we call them “Rackersâ€) we are much more than a hosting company. Rackspace offers a vibrant company culture filled with compelling work and fun. We are as Fanatical about serving our clients as we are about building the future of technology.
But, don’t take it from us…
– Fortune 100 Best Companies to Work For 2008, 2009, 2011
– Forbes Top 100 Best Small Companies 2010
– Computer World’s Best Places to Work in IT 2010
– Bloomberg Business Week Top 100 Performing Technology Company 2010
– InformationWeek Top Technology Innovators Across America 2010
– Info-Tech Champion in Cloud Infrastructure 2010
Learn more at www.rackspace.com!
Culture
As employees of Rackspace, we are not simply a number… we are Rackers. With that title comes a responsibility that we all feel. It’s a responsibility to embody and live the values that make our organization unique and special. It’s also a natural responsibility because the values we embrace were created by us in the first place. Learn more about our culture at rackertalent.com.
Rackspace Hosting is an Equal Opportunity Employer
The above information has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the employee assigned to this job.
Skills
Type of Job(-US Only) 0
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