Vodafone Hutchison Australia (VHA) is being implicated in a fairly stunning scandal, in which it has admitted to having improperly accessed a reporter’s phone in search of the identity of a whistleblower. An individual had leaked confidential security information to her, regarding a story about vulnerabilities in the company’s customer identity systems. The reporter had been writing an article detailing how the personal information of millions of Vodafone customers was easily accessible online, including home addresses, driver’s license information, and credit card details. A day after Natalie O’Brien published that story, her call and message data was apparently accessed in search of her source. Vodafone denies any wrongdoing, issuing the following statement in a public release on its Australian website: VHA strongly denies any allegations of improper behaviour. VHA takes its legal and corporate responsibilities very seriously. Over the past four years, VHA has invested heavily in the security of its IT systems. The company has very strict controls and processes around the privacy of customer information, and has appointed a dedicated privacy officer. The privacy of our customers and protection of their information is our highest priority and we take this responsibility very seriously. However, later in the same […]
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